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    CS CENTER

    • +82-1600-7871
    • MON-FRI : AM 09:00 - PM 06:00
    • LUNCH : PM 12:00 - PM 01:00
    • SAT, SUN, HOLIDAY OFF

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    • 국민은행 732837-01-002740
      HOLDER : HONGJAEUI(JASON)

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    Frequently Asked Questions TOP5

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    • [Member Information] Is there any membership grade?

      번호: 4

      About membership:


      There is membership grade from Basic to VIP, as well as point rewards system.

    • [Requesting Refund] How can I request a return/refund?

      번호: 3

      Return/refund:


      You can request return/refund within 2 weeks of the order delivery date.

    • [Cancelling Order] How can I cancel an order?

      번호: 2

      Order Cancellation:


      You can request cancellation of an order, which is in the statuses before "Preparing for Shipment".


    • [Points and Events] How much points can I get?

      번호: 1

      Points system:


      You can get 1% from every purchase that you make (excluding shipping fee). It is being rewarded automatically after the order is delivered, and there is no return/refund request.

    • [Shipping Information] What are the delivery option?

      번호: 0

      Delivery methods:


      1. FedEx International Priority (from 3 to 10 business days).

      2. EMS (2-4 weeks)

      3. K-Packet (4 weeks)

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